Privacy And Confidential Data Policy
1. Overview
PASSPOINT LTD holds the privacy of client, client business and partners in high esteem. In this policy, we explain how we will handle personal and confidential information. This includes disclosures about the categories of personal information that are collected, the ways in which that personal information may be used, the persons to whom the personal information may be disclosed, the security measures used to protect the personal information, and other associated information management procedures.
2. Purpose
The essence of this policy is to establish our commitment in safeguarding the privacy of our client, agents & partners, client’s business and our website visitors.
3. Personal information collection
PASSPOINT LTD may collect and use the following kinds of personal information:
- Information about client use of services, application and website. This includes Customer name, Address, Phone number, and Email address, Comments, etc.
- Information that client provides for the purpose of registering on our website (Name, Address, Phone number, Email address, etc.)
- Information about transactions carried out over PASSPOINT LTD website and using our point of sale application & solutions. (Name, Phone number, Email, Transaction reference, Transaction status, etc.).
- Any other information that clients & partners send to PASSPOINT LTD.
4. Using personal information
PASSPOINT LTD may use your personal information to:
- Administer PASSPOINT LTD website (www.mypasspoint.com)
- Enable client access to and use of the website services
- Publish information about you on PASSPOINT LTD website with your consent
- Send to clients products that is purchase
- Send to client statements and invoices
- Collect payments from client; and
- Send client marketing communications
- Deal with enquiries and complaints made by or about you relating to our services and solution
- Keep our application, websites and work environment fraud free
5. Disclosing personal information
- We may disclose your personal information to our employees, regulatory agencies, officers, insurers, professional advisers, agents, suppliers or subcontractors in so far as reasonably necessary for the purposes set out in this policy.
- We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
- Except as provided in this policy, we will not provide your personal information to third parties.
- We may disclose your personal information:
- A. To the extent that we are required to do so by law;
- B. In connection with any ongoing or prospective legal proceedings
- C. In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
- D. To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling if need be; and
- E. To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
Where PASSPOINT LTD discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.
6. Securing your data
PASSPOINT LTD will take reasonable technical, organizational and security precautions to prevent the loss, misuse or alteration of your personal information.
PASSPOINT LTD will store all the personal information you provide on its secure servers which has fulfilled all required certification standards by the relevant regulatory authorities.
All information relating to electronic transactions entered into via our applications & services and payment aggregator platform/website will be protected by encryption technology and standards
7. Cross-border data transfers
Information that PASSPOINT LTD collects may be stored and processed in and transferred between any of the countries in which PASSPOINT LTD or her technical partner operate to enable the use of the information in accordance with this privacy policy.
Where client may or may not agree to such cross-border transfers of personal information, this will have to be disclosed and agreed in a signed NDA.
8. Updating this document
This document is subject to review every 2 years by PASSPOINT LTD and where a review is done it must be approved by the business head and the IT Manager.
A Review can also be done where provision in this document are seen not to protect privacy of client, client business and partners. Where a review is done it must be approved by the business head and the IT Manager.
9. Your rights
- You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to the supply of appropriate evidence of your identity. [(For this purpose, we will usually accept a valid national identity card certified by a solicitor or bank plus an original copy of a utility bill showing your current address)].
- We may withhold personal information that you request to the extent permitted by law.
- You may instruct us at any time not to process your personal information for marketing purposes.
In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
10. Confidentiality policy
- In order for PASSPOINT LTD to assist you we shall require some personal and private information. We would like to reassure you that your information will be treated with maximum confidentiality.
- In addition to the extant regulations, we follow extra regulations to ensure our clients and customer confidentiality.
How do we safeguard your electronic information?
Your information is mainly kept in an electronic system, which is monitored by our audit trails.
We use sophisticated and robust firewalls.
The firewalls of our electronic system are regularly updated. Our notes and IT systems are separate to all other IT equipment’s
Our staff?
PASSPOINT LTD understands the importance of maintaining the confidentiality of your Personal Data
PASSPOINT LTD may also use the Personal Data provided by to identify trends across different sectors, such as any demographic overview. This process will not permit the identification of any of your Personal Data.
PASSPOINT LTD will not sell, rent or transfer your Personal Data to third parties.
Contact
If you have any questions about this privacy policy or treatment of your personal information, please write:
- by email to hello@mypasspoint.com or
- by post to
- PASSPOINT LTD
- NO 15 FUBARA DUBLIN GREEN STREET IGBOEFON, LEKKI, LAGOS STATE